Customer support
Once registered, you can contact support via the email address listed in the footer on every page. Please include your registered email and a detailed explanation of your issue (screenshots help). For dashboard or data inquiries, specify assets, views, and dates to expedite assistance.
For questions about deposits or brokerage via third-party providers, note that Corvus Intelligence does not hold cryptocurrencies nor executes trades. For services through external integrations like payment gateways or exchange APIs, we will direct you to the appropriate contacts clarifying responsibilities.
The scope of Corvus Intelligence support includes: account access, dashboard functionality, data feed clarifications, affiliate programme setup, content questions, and general site navigation help. It does not include: personalised investment advice, price predictions, guaranteed returns, or personal tax planning. For these, consult a qualified professional in your jurisdiction.
Contact options
Response times vary with workload and issue complexity. For urgent access problems (e.g., login difficulties), include "account access" in your email subject to prioritise your request. Never send passwords, seed phrases, private keys, or one-time codes to any email claiming to represent Corvus Intelligence—official support will never request these.
Need guided assistance? Return to the homepage, complete registration, and follow the onboarding steps. Meanwhile, the About page outlines our platform, and the FAQ covers common setup, data, and affiliate questions.
Be vigilant against impersonation attempts. Fraudsters may misuse Corvus Intelligence branding and terms in deceptive communications. Always verify sender domains, inspect links before clicking, and confirm suspicious requests with support via the official website—never click untrusted links.
If you discover content associated with Corvus Intelligence making false profit claims, fake endorsements, or unauthorised crypto offers, please report it to support for investigation. We prioritise maintaining trust and transparent communication.